CopperVibe Warranty
Your CopperVibe device comes with a 90-day warranty for any manufacturing defects. If your CopperVibe product fails within ninety days from the date of purchase due to a defect in material or workmanship, we will repair or replace the product free of charge after our expert technicians inspect the device. Refunds will be processed only after confirmation that your product meets all criteria (please allow up to 7 days), and will be minus a $25 restocking fee.
This warranty excludes:
(a) Damage caused by accident, abuse, mishandling, or transport
(b) Units subjected to unauthorized repair
(c) Units not used in accordance with CopperVibe care instructions
(d) Damage exceeding the cost of the product
(e) Deterioration of the delivered product resulting from abnormal storage and/or safeguarding conditions on the client’s premises
(f) Products taken apart or repaired by anyone other than an authorized service representative
(g) Failure to provide the dated proof of purchase.
(h) Products purchased from an unauthorized retailer.
(i) Units that have been intentionally altered, including removal of product tags.
For further information, please contact: help@coppercompression.com
Please do not try and repair the unit yourself, as this will void your warranty.